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ProjectVIEW ERP internal ticketing system

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🚀 Launched January 2026 | New Feature in DANAOS ProjectVIEW ERP

 

Support should not live outside your ERP.

 

It should live inside the environment your clients already use every day.

 

That’s why we introduced the new Internal Ticketing System in ProjectVIEW ERP.

 

Now, every client user can:

 

  • Submit support tickets directly within ProjectVIEW

  • Capture and attach images or videos from desktop or mobile

  • Create structured cases linked to projects, modules, and workflows

  • Track status in real time

  • Escalate issues when required

 

No emails. No external portals. No lost context.

 

Everything happens inside the same controlled, role-based environment where users manage cost control, procurement, site progress, QHSE, and finance.

 

For the DANAOS Helpdesk team, this means:

 

  • Full case visibility

  • Structured escalation paths

  • Clear accountability

  • Measurable response and resolution times

  • Complete audit trail of communication

 

For our clients, it means:

 

  • Faster resolution

  • Better documentation

  • Transparent monitoring

  • Zero friction between operations and support

 

ProjectVIEW ERP continues to evolve as a true Construction Operating System — where execution, control, and support operate as one integrated ecosystem.

 

If you’re serious about digital transformation in construction, support cannot be an afterthought.

 

It must be embedded.

 

DANAOS ProjectVIEW ERP — Built by construction experts. Designed for control.

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