{"id":21613,"date":"2025-05-20T09:32:40","date_gmt":"2025-05-20T09:32:40","guid":{"rendered":"https:\/\/danaos-projects.com\/services\/support\/"},"modified":"2026-10-31T07:37:49","modified_gmt":"2026-10-31T07:37:49","slug":"support","status":"publish","type":"page","link":"https:\/\/danaos-projects.com\/es\/services\/support\/","title":{"rendered":"Soporte"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_section el_class=\u00bbintegrated-digital-delivery-template-section-1&#8243;][vc_row equal_height=\u00bbyes\u00bb][vc_column width=\u00bb1\/2&#8243; el_class=\u00bbpage-image-wrapper lg:!w-1\/2 !w-full integrated-digital-delivery-template-section-1-row-1-left\u00bb]\n\t<div class=\"du-image-wrapper relative \" >\n\t\t\t\t\t\t\t\t\t<picture class=\"m-0 p-0\">\n\t\t\t\t\t<source media=\"(max-width: 576px)\" srcset=\"https:\/\/danaos-projects.com\/wp-content\/uploads\/2025\/05\/support-2.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 576px)\" srcset=\"https:\/\/danaos-projects.com\/wp-content\/uploads\/2025\/05\/support-2.jpg\">\n\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" id=\"\" class=\"object-contain \" src=\"https:\/\/danaos-projects.com\/wp-content\/uploads\/2025\/05\/support-2.jpg\" alt=\"Soporte\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t[\/vc_column][vc_column width=\u00bb1\/2&#8243; el_class=\u00bbintegrated-digital-delivery-template-section-1-row-1-right\u00bb][vc_column_text css=\u00bb\u00bb el_class=\u00bbsection-title\u00bb]<\/p>\n<h2>Hoja de ruta de implementaci\u00f3n<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00bb\u00bb el_class=\u00bbdu-paragraph styled-ul\u00bb]<\/p>\n<p>Los usuarios registrados comunican las incidencias mediante el portal de soporte del entorno projectview.cloud. El equipo realiza el seguimiento, el escalado y la resoluci\u00f3n seg\u00fan el acuerdo de nivel de servicio aplicable.<\/p>\n<p>Las condiciones de soporte definen los tiempos de respuesta y la cobertura disponible. La formaci\u00f3n y la asistencia en el idioma local pueden evaluarse dentro de sus requisitos de soporte.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=\u00bbintegrated-digital-delivery-template-section-2&#8243;][vc_row][vc_column]<style id=\"dpv-bbt-css\">@media (max-width:1023.98px){.dpv-bbt .banner-button-title-image-wrapper img{height:clamp(140px,26vw,230px);object-fit:cover;object-position:center}.dpv-bbt .dpv-bbt-body{margin-top:24px}.dpv-bbt .dpv-bbt-body>div{padding-left:0!important;padding-right:0!important}.dpv-bbt .du-banner-paragraph{max-width:none!important}.dpv-bbt .du-banner-paragraph>p:empty{display:none}.dpv-bbt .du-banner-paragraph ul{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:16px!important}.dpv-bbt .du-banner-paragraph ul li{position:relative;display:flex;align-items:center;gap:10px;margin:0;min-height:56px;padding:10px 14px;border:1px solid #e4e7ec;border-radius:16px;background:#f7f8fb;line-height:1.3;transition:border-color .15s,background-color .15s}.dpv-bbt .du-banner-paragraph ul li::before{margin:0;top:0;flex:0 0 24px}[dir=rtl] .dpv-bbt .du-banner-paragraph ul li::before{transform:scaleX(-1)}.dpv-bbt .du-banner-paragraph ul li a{text-decoration:none;font-size:16px;font-weight:500;color:inherit}.dpv-bbt .du-banner-paragraph ul li a::after{content:\"\";position:absolute;inset:0;border-radius:16px}.dpv-bbt .du-banner-paragraph ul li:hover,.dpv-bbt .du-banner-paragraph ul li:focus-within{border-color:#1b2d5b;background:#fff}.dpv-bbt .dpv-bbt-cta{margin-top:20px}}@media (max-width:639.98px){.dpv-bbt .dpv-bbt-body{margin-top:18px}.dpv-bbt .du-banner-paragraph ul{grid-template-columns:1fr;gap:8px}.dpv-bbt .du-banner-paragraph ul li{min-height:50px}.dpv-bbt .dpv-bbt-cta>a{display:block;width:100%}.dpv-bbt .dpv-bbt-cta button{width:100%;justify-content:center}}<\/style>\n\t<div class=\"dpv-bbt mt-5 mb-4 bg-white border border-gray-2 max-w-[1660px] mx-auto w-full rounded-40 p-4 flex justify-between items-center flex-wrap xl:p-6 xl:mt-10 2xl:mt-20\">\r\n\t\t<div class=\"banner-button-title-image-wrapper flex justify-start w-full lg:w-1\/2 lg:justify-center xl:w-2\/5 2xl:w-1\/3\">\r\n\t\t\t<img decoding=\"async\" src=\"https:\/\/danaos-projects.com\/wp-content\/uploads\/2025\/04\/Integrated-Digital-Delivery.jpg\" alt=\"Cu\u00e9ntenos su reto\" class=\"m-0 p-0 rounded-25 w-full\" \/>\r\n\t\t<\/div>\r\n\t\t<div class=\"dpv-bbt-body w-full lg:mt-0 mt-10 lg:w-1\/2 xl:w-3\/5 2xl:w-2\/3\">\r\n\t\t\t<div class=\"pl-0 lg:pl-10 2xl:pl-[100px] pr-0 rtl:lg:pr-10 rtl:pr-[100px]\">\r\n\t\t\t\t<div>\r\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"du-banner-subtitle text-16 leading-none font-medium -tracking-[-0.32px] font-satoshi lg:mb-4 mb-2 mt-0 max-w-[513px]\">HABLE CON DANAOS<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"2xl:text-40 lx:text-36 lg:text-30 md:text-26 text-24 leading-none font-normal font-transmute lg:mb-5 mb-2 mt-0 max-w-[513px]\">Cu\u00e9ntenos su reto<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"du-banner-paragraph \"><p>Cu\u00e9ntenos los retos de su empresa, sus sistemas actuales y sus prioridades. Nuestro equipo le ayudar\u00e1 a definir los pr\u00f3ximos pasos.<\/p>\n<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"dpv-bbt-cta flex lg:justify-end justify-start rtl:justify-start mt-4 lg:mt-8\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/danaos-projects.com\/es\/contact\/#wpcf7-f22119-p20043-o1\" target=\"_self\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button class=\"2xl:-mt-5 simple-button primary-button\">Cu\u00e9ntenos su reto<\/button>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n[\/vc_column][\/vc_row][\/vc_section][vc_raw_html]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[\/vc_raw_html]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section el_class=\u00bbintegrated-digital-delivery-template-section-1&#8243;][vc_row equal_height=\u00bbyes\u00bb][vc_column width=\u00bb1\/2&#8243; el_class=\u00bbpage-image-wrapper lg:!w-1\/2 !w-full integrated-digital-delivery-template-section-1-row-1-left\u00bb][\/vc_column][vc_column width=\u00bb1\/2&#8243; el_class=\u00bbintegrated-digital-delivery-template-section-1-row-1-right\u00bb][vc_column_text css=\u00bb\u00bb el_class=\u00bbsection-title\u00bb] Hoja de ruta de implementaci\u00f3n [\/vc_column_text][vc_column_text css=\u00bb\u00bb el_class=\u00bbdu-paragraph styled-ul\u00bb] Los usuarios registrados comunican las incidencias mediante el portal de soporte del entorno projectview.cloud. El equipo realiza el seguimiento, el escalado y la resoluci\u00f3n seg\u00fan el acuerdo de nivel de servicio aplicable. Las condiciones<a href=\"https:\/\/danaos-projects.com\/es\/services\/support\/\">[&hellip;]<span class=\"sr-only\">\u00abSoporte\u00bb<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":21564,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-21613","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Soporte de ProjectVIEW ERP y servicios SLA | DANAOS<\/title>\n<meta name=\"description\" content=\"Soporte de ProjectVIEW ERP para comunicar incidencias, seguir su estado y escalar solicitudes, con tiempos de respuesta seg\u00fan su acuerdo de nivel de servicio.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/danaos-projects.com\/es\/services\/support\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soporte de ProjectVIEW ERP y servicios SLA | DANAOS\" \/>\n<meta property=\"og:description\" content=\"Soporte de ProjectVIEW ERP para comunicar incidencias, seguir su estado y escalar solicitudes, con tiempos de respuesta seg\u00fan su acuerdo de nivel de servicio.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/danaos-projects.com\/es\/services\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"DANAOS ProjectVIEW\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-31T07:37:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@projectviewerp\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/services\\\/support\\\/\",\"url\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/services\\\/support\\\/\",\"name\":\"Soporte de ProjectVIEW ERP y servicios SLA | DANAOS\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/#website\"},\"datePublished\":\"2025-05-20T09:32:40+00:00\",\"dateModified\":\"2026-10-31T07:37:49+00:00\",\"description\":\"Soporte de ProjectVIEW ERP para comunicar incidencias, seguir su estado y escalar solicitudes, con tiempos de respuesta seg\u00fan su acuerdo de nivel de servicio.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/services\\\/support\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/danaos-projects.com\\\/es\\\/services\\\/support\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/services\\\/support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Servicios\",\"item\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/services\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Soporte\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/\",\"name\":\"DANAOS Projects Software Solutions LLC\",\"description\":\"Proveedor de soluciones empresariales de ERP e IA que ofrece ProjectVIEW ERP + AI para proyectos de capital, con consultor\u00eda experta, implementaci\u00f3n, integraci\u00f3n y soporte para las empresas que CONSTRUYEN el mundo.\",\"publisher\":{\"@id\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/#organization\"},\"alternateName\":\"DANAOS - ProjectVIEW ERP\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/#organization\",\"name\":\"DANAOS Projects Software Solutions LLC\",\"alternateName\":\"DANAOS Projects\",\"url\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/danaos-projects.com\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/fav-danaos-projects.png\",\"contentUrl\":\"https:\\\/\\\/danaos-projects.com\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/fav-danaos-projects.png\",\"width\":512,\"height\":512,\"caption\":\"DANAOS Projects Software Solutions LLC\"},\"image\":{\"@id\":\"https:\\\/\\\/danaos-projects.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/projectviewerp\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/danaos-projects\\\/\",\"https:\\\/\\\/www.youtube.com\\\/@danaosprojects\"],\"brand\":[{\"@type\":\"Brand\",\"name\":\"ProjectVIEW ERP\",\"url\":\"https:\\\/\\\/danaos-projects.com\\\/\"},{\"@type\":\"Brand\",\"name\":\"ProjectVIEW AI\",\"url\":\"https:\\\/\\\/projectview.ai\\\/\"},{\"@type\":\"Brand\",\"name\":\"ProjectVIEW OS\",\"url\":\"https:\\\/\\\/danaos-projects.com\\\/\",\"description\":\"ProjectVIEW OS = ProjectVIEW ERP + ProjectVIEW AI: an AI-powered, industry-specific integrated ERP platform for capital projects.\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Soporte de ProjectVIEW ERP y servicios SLA | DANAOS","description":"Soporte de ProjectVIEW ERP para comunicar incidencias, seguir su estado y escalar solicitudes, con tiempos de respuesta seg\u00fan su acuerdo de nivel de servicio.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/danaos-projects.com\/es\/services\/support\/","og_locale":"es_ES","og_type":"article","og_title":"Soporte de ProjectVIEW ERP y servicios SLA | DANAOS","og_description":"Soporte de ProjectVIEW ERP para comunicar incidencias, seguir su estado y escalar solicitudes, con tiempos de respuesta seg\u00fan su acuerdo de nivel de servicio.","og_url":"https:\/\/danaos-projects.com\/es\/services\/support\/","og_site_name":"DANAOS ProjectVIEW","article_modified_time":"2026-10-31T07:37:49+00:00","twitter_card":"summary_large_image","twitter_site":"@projectviewerp","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/danaos-projects.com\/es\/services\/support\/","url":"https:\/\/danaos-projects.com\/es\/services\/support\/","name":"Soporte de ProjectVIEW ERP y servicios SLA | DANAOS","isPartOf":{"@id":"https:\/\/danaos-projects.com\/es\/#website"},"datePublished":"2025-05-20T09:32:40+00:00","dateModified":"2026-10-31T07:37:49+00:00","description":"Soporte de ProjectVIEW ERP para comunicar incidencias, seguir su estado y escalar solicitudes, con tiempos de respuesta seg\u00fan su acuerdo de nivel de servicio.","breadcrumb":{"@id":"https:\/\/danaos-projects.com\/es\/services\/support\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/danaos-projects.com\/es\/services\/support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/danaos-projects.com\/es\/services\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/danaos-projects.com\/es\/"},{"@type":"ListItem","position":2,"name":"Servicios","item":"https:\/\/danaos-projects.com\/es\/services\/"},{"@type":"ListItem","position":3,"name":"Soporte"}]},{"@type":"WebSite","@id":"https:\/\/danaos-projects.com\/es\/#website","url":"https:\/\/danaos-projects.com\/es\/","name":"DANAOS Projects Software Solutions LLC","description":"Proveedor de soluciones empresariales de ERP e IA que ofrece ProjectVIEW ERP + AI para proyectos de capital, con consultor\u00eda experta, implementaci\u00f3n, integraci\u00f3n y soporte para las empresas que CONSTRUYEN el mundo.","publisher":{"@id":"https:\/\/danaos-projects.com\/es\/#organization"},"alternateName":"DANAOS - ProjectVIEW ERP","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/danaos-projects.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/danaos-projects.com\/es\/#organization","name":"DANAOS Projects Software Solutions LLC","alternateName":"DANAOS Projects","url":"https:\/\/danaos-projects.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/danaos-projects.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/danaos-projects.com\/wp-content\/uploads\/2025\/02\/fav-danaos-projects.png","contentUrl":"https:\/\/danaos-projects.com\/wp-content\/uploads\/2025\/02\/fav-danaos-projects.png","width":512,"height":512,"caption":"DANAOS Projects Software Solutions LLC"},"image":{"@id":"https:\/\/danaos-projects.com\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/projectviewerp","https:\/\/www.linkedin.com\/company\/danaos-projects\/","https:\/\/www.youtube.com\/@danaosprojects"],"brand":[{"@type":"Brand","name":"ProjectVIEW ERP","url":"https:\/\/danaos-projects.com\/"},{"@type":"Brand","name":"ProjectVIEW AI","url":"https:\/\/projectview.ai\/"},{"@type":"Brand","name":"ProjectVIEW OS","url":"https:\/\/danaos-projects.com\/","description":"ProjectVIEW OS = ProjectVIEW ERP + ProjectVIEW AI: an AI-powered, industry-specific integrated ERP platform for capital projects."}]}]}},"_links":{"self":[{"href":"https:\/\/danaos-projects.com\/es\/wp-json\/wp\/v2\/pages\/21613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/danaos-projects.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/danaos-projects.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/danaos-projects.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/danaos-projects.com\/es\/wp-json\/wp\/v2\/comments?post=21613"}],"version-history":[{"count":4,"href":"https:\/\/danaos-projects.com\/es\/wp-json\/wp\/v2\/pages\/21613\/revisions"}],"predecessor-version":[{"id":39650,"href":"https:\/\/danaos-projects.com\/es\/wp-json\/wp\/v2\/pages\/21613\/revisions\/39650"}],"up":[{"embeddable":true,"href":"https:\/\/danaos-projects.com\/es\/wp-json\/wp\/v2\/pages\/21564"}],"wp:attachment":[{"href":"https:\/\/danaos-projects.com\/es\/wp-json\/wp\/v2\/media?parent=21613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}